Manage Plans, Account Profiles & User Requests.
Explore accounts across Patients, Clinics, Doctors, and Caregivers. Manage subscription plans and submit compliance requests such as Delete User, Pause Plan, or Data Export.
Select an Account Profile Visiting the Platform
Click any sample user profile below to load their live subscription state and test custom account requests.
Rajesh Sharma
Patient (Family Head)Active SubscriberAssociated with: City Care Family Clinic, Pune
User Account & Subscription Request Center
Select an action below to manage subscription status or submit compliance requests forRajesh Sharma.
Pause or Freeze Active Subscription
Hold billing and active slot allocations for clinics, doctors, or caregivers without losing master data.
User Request History & Status Tracker
Real-time audit log of submitted user requests with tracking references and verification status.
| Request ID | User & Role | Request Action | Status | Timestamp | Details |
|---|---|---|---|---|---|
| REQ-DEL-8902 | Rajesh Sharma Patient | 🗑️ Delete User | Processing | Today, 10:45 AM | Full account erasure request (Reason: Privacy preferences). 6-Digit OTP verified. |
| REQ-EXP-7731 | Dr. Sarah Mehta Clinic | Data Export | Completed | Yesterday, 04:20 PM | Generated comprehensive clinic ledger & diagnostic test logs (ZIP archive). |
| REQ-PLN-6145 | Dr. Amit Patel Doctor | Plan Upgrade | Completed | Sep 02, 2026 | Upgraded to Doctor Clinical Pro (Annual Billing enabled). |
| REQ-PAU-5209 | Priya Desai Health Buddy | ⏸️ Pause Subscription | Under Review | Aug 29, 2026 | Requested 30-day temporary hold due to scheduled travel. |
Choose the Right Plan for You
Tailored tiers for individual patients, multi-specialty clinics, practicing doctors, and verified caregivers.
Patient Basic
Essential healthcare access for individuals
- 10-Digit Mobile OTP Fast Login
- Interactive Doctor Appointment Booking
- Live 2:1 Token Queue Status View
- Digital Prescriptions & Bill Receipt Viewing
- Emergency Vitals Submission
Patient Plus (Family)
Comprehensive care monitoring for the whole family
- Everything in Patient Basic
- Up to 5 Family Member Profiles under one number
- Unlimited PDF Diagnostic Lab Report Storage (50GB)
- Daily Symptoms & Vitals Intern Doctor Review
- 5% Discount on On-Demand Health Buddy Caregivers
- Priority WhatsApp Appointment Reminders
Clinic Workspace Standard
Digitize OPD consultations & token flow
- 6 Comprehensive Masters (Patient, Doctor, Dept, Test, Rx, Trust)
- Smart 2 Booked + 1 Walk-In Token Queue Engine
- Up to 5 Active Doctor Rosters & Duty Timings
- OPD / IPD Itemized Diagnostic Bill Generation
- Diagnostic PDF & Image Report Attachment
- Email & In-App Technical Support (12h SLA)
Clinic Workspace Enterprise
For hospitals, multi-specialty centers & networks
- Everything in Clinic Standard
- Unlimited Doctor Profiles & Multi-Department Branch Routing
- Excel Bulk Diagnostic Test Catalog Upload
- Guest Doctor Quick Consultation Mode
- Inter-Doctor Specialist Referral Network with shared history
- Custom Trust / Sponsorship Billing Concessions
- Dedicated Account Manager & Priority 24/7 Helpline
Doctor Clinical Pro
Dedicated clinical prescription & history workstation
- Live Token Queue & longitudinal patient history screen
- Standardized Rx Formulary & rapid symptom mapper
- Diet, exercise therapy & hospital admission advice notes
- Inter-specialist 1-click patient referral system
- Custom Digital Prescription Header & Clinic Branding
Health Buddy Verified Tier
Professional caregiving profile & instant doorstep booking
- Official Verified Caregiver Profile Badge
- Panel Approval Identity & Document Auditing
- Live Free / Busy Status Dispatch Engine
- Set Custom Hourly Booking Rates (e.g. ₹500 - ₹1500/hr)
- Instant Doorstep Address Navigation & Booking Requests
Healthcare Privacy & Data Retention Compliance
How Cure-Aide handles patient consent, token anonymization, and user deletion requests.
How does the Delete User / Account Erasure process work?
When a user submits a deletion request, identity is verified via an authenticated 6-Digit Mobile OTP. Active clinic appointment tokens and personal identifiers are immediately unlinked. Diagnostic data is wiped or archived in compliance with medical record retention regulations within the 48-hour SLA.Visit Delete User Page →
Can I pause my clinic or caregiver subscription during holidays?
Yes. Clinic administrators and Health Buddies can freeze their subscriptions for 30 to 90 days. During this period, all master records, doctor schedules, and test catalogs remain securely stored without recurring billing charges.
How do I export my medical records for another doctor?
Patients and clinics can generate an encrypted ZIP archive or compiled longitudinal PDF containing all past digital prescriptions, diagnostic laboratory reports, and payment invoices directly from the Data Export section.